Effective Date: [04/07/2026]

Welcome to IMS Global Languages (“IMS Global Languages”, “we”, “our”, or “us”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide, including:

Full name
Email address
Telephone number
Company or organization name (where applicable)
Messages submitted through our contact forms
Documents or files voluntarily uploaded for translation, interpretation, localization, or related language services.
We may also collect limited technical information such as browser type, device type, IP address, and website usage information to improve website performance and security.

2. How We Use Your Information

Your information may be used to:

Respond to your enquiries
Prepare quotations and proposals
Deliver requested language services
Communicate regarding ongoing projects
Improve our website and customer experience
Maintain business records
Comply with applicable legal obligations

We do not sell your personal information.

3. Confidentiality of Client Information

We understand that many translation and interpretation projects involve confidential information. Documents and information submitted to IMS Global Languages are treated as confidential and are accessed only by personnel or service providers involved in delivering the requested services. Information may be disclosed only:

with your consent;
when necessary to provide the requested services; or
where required by applicable law or a lawful governmental request.

4. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission, internet communication, or electronic storage is completely secure. Accordingly, while we strive to protect your information, we cannot guarantee absolute security.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor interactions, and enhance user experience.
You may choose to disable cookies through your browser settings; however, certain features of the website may not function properly.

6. Third-Party Services

Our website may use trusted third-party service providers for website hosting, email communication, website analytics, security, or related business operations.
These providers may process information only to the extent necessary for providing their respective services and are expected to maintain appropriate security measures.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:
provide our services;
maintain business records;
comply with legal obligations;
resolve disputes; or
enforce our agreements.

When information is no longer required, reasonable efforts will be made to securely delete or anonymize it.

8. Your Rights

Subject to applicable law, you may request:

access to your personal information;
correction of inaccurate information;
deletion of your personal information;
withdrawal of consent where applicable.

Requests may be submitted using the contact information provided below.

9. External Links

Our website may contain links to third-party websites.
IMS Global Languages is not responsible for the privacy practices, content, or security of external websites. Users are encouraged to review the privacy policies of those websites independently.

10. Limitation of Responsibility

While IMS Global Languages makes reasonable efforts to maintain the accuracy, security, and availability of this website and its services, we do not warrant that the website will operate uninterrupted or be free from technical errors, malware, or other harmful components.
To the maximum extent permitted by applicable law, IMS Global Languages shall not be liable for indirect, incidental, consequential, or special damages arising from the use of this website or reliance upon its contents.
Nothing in this Privacy Policy excludes liability where such exclusion is prohibited by law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
The revised version will be published on this page together with the updated effective date.

12. Contact Us

you have questions regarding this Privacy Policy or the handling of your personal information, please contact:
IMS Global Languages
Email: imsgloballanguages@gmail.com
Address: New Delhi, India-110067